Qlobat is a service marketplace that helps customers find, book, and communicate with verified service professionals. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how users can contact us about their information.
This policy applies to the Qlobat mobile app, admin tools, websites, and related services operated by Qlobat Technologies.
Information We Collect
- Account information such as name, phone number, optional email address, password hash, role, and status.
- Phone verification information, including OTP verification records and related security metadata.
- Customer profile and address information used to create and manage bookings.
- Professional profile information such as business name, display name, bio, service area, categories, pricing, portfolio, and availability.
- Verification information submitted by professionals, including identity or business documents.
- Booking, job, message, review, notification, and audit-log records created while using Qlobat.
- Device and app information needed for push notifications and service security, such as Expo push tokens and platform metadata.
How We Use Information
- Create and secure user accounts.
- Verify phone numbers and professional eligibility.
- Match customers with approved professionals.
- Create, manage, and support bookings and jobs.
- Send in-app and push notifications about marketplace activity.
- Detect fraud, abuse, unsafe conduct, and policy violations.
- Review professional verification submissions and maintain trust and safety records.
- Improve Qlobat services and respond to support requests.
Security
Qlobat uses technical and operational safeguards including HTTPS, password hashing, access controls, role-based authorization, audit logs, and administrative review workflows. No online service can guarantee absolute security, but we work to protect sensitive marketplace and verification data.
Data Retention
We keep information for as long as needed to provide Qlobat, maintain safety records, meet legal obligations, resolve disputes, enforce terms, and support marketplace trust. Verification, booking, message, review, and audit records may be retained where needed for safety, compliance, or dispute handling.
User Choices And Requests
Users may request access, correction, deletion, restriction, objection, portability, or other privacy assistance by contacting Qlobat. Some records may need to be retained where required for legal, safety, fraud-prevention, or dispute-resolution reasons.
Children
Qlobat is not intended for children. Users should be old enough to create service marketplace accounts and enter lawful service arrangements in their location.
Contact
For privacy, support, or data deletion requests, contact Qlobat at support@qlobat.com.